Help Centre
Frequently Asked Questions
Ordering, accounts, delivery and payment — the questions we are asked most often.
Do you sell to the public?
We are a wholesale importer and distributor. Individual bottles are sold through our partner retailers, while restaurants, hotels, retailers and corporate buyers can order directly through our Ordering System.
How do I open a wholesale account?
Register in the Ordering System, then upload your business requirements (Mayor's / Business Permit, BIR 2303 and SEC or DTI registration). Once our team has reviewed them your account is approved and you can place orders.
Can I browse the products before my account is approved?
Yes. You can sign in and browse the full catalogue — prices, stock and product details — as soon as you register. Placing an order unlocks after your requirements are approved.
What are your delivery lead times?
Metro Manila orders are typically delivered within 2–3 working days of confirmation. Provincial deliveries depend on the courier schedule; our team confirms the date with you when the order is priced.
How is pricing confirmed?
You submit the items and quantities you need. Our sales team prices the order and you receive a notification — you can then view and download the Sales Order.
What payment methods do you accept?
Cash on delivery, bank transfer, GCash, Maya, cheque and approved credit terms. The accepted accounts and QR codes are shown in the Ordering System under “How to Pay”.
Do you require proof of legal drinking age?
Yes. Philippine law prohibits the sale of alcoholic beverages to anyone under 18. We verify age on this website and our team may ask for a valid government ID on delivery.